Dear,
The team at the Sheraton Harrisburg Hershey thank you for selecting our property for your upcoming travels.
Our staff prides themselves on providing guests with the highest level of hospitality, comfort, and cleanliness throughout your stay. If there are any special services, you require please feel free to reach out to us through the Bonvoy GXP app or by calling us. Upon arrival talk to our guest service agents about what’s happening in the Harrisburg / Hershey area, attractions, sightseeing, or just general questions you might have. Step in and relax knowing you are welcome to feel at home with all of us.
At Your Service,
Chris Quilty
General Manager
Taking Care of You: Preparing for Your Stay
Check-in Process:
During our current renovation we ask that our guests please check-in with our Front Desk team before unloading your vehicle. Most of our guests will be staying in our A tower and the rear entrance will be a simpler way for guests to go in order to reach their rooms. Remember Left when you pull in to register, and right to park and unload!
Lobby/Restaurant:
Our lobby is currently undergoing its full renovation! In the meantime, our bar will be available just to the left of the front desk, and we will have our dinner options available in a temporary area just across from there. Our dinner hours will remain 4pm-10pm, and the bar will be open 4pm-11pm. Breakfast will be available in our Ash/Birch room on the 1st floor.
Fitness/Pool:
We have relocated our fitness area to the 10th floor temporarily. We will be completing this area soon and look forward to our guests being able to enjoy our new design!
For all our Marriott Bonvoy members
Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take full advantage of our "Contact Lite" service options, including Mobile Check-In, Mobile Check Out, Mobile Key, Chat, Guest Requests and even Mobile Dining.
Enroll in Marriott Bonvoy
Not a Marriott Bonvoy member yet? Enroll now. and then download
the Marriott Bonvoy App to take advantage of our mobile options plus start earning towards complimentary nights.
Housekeeping
Your guest room is your sanctuary throughout your stay with us. Housekeepers are on staff to ensure that your room receives daily service. Housekeepers have been trained to tidy beds and remove trash and used towels for our guests staying more than one night. If you require a more detailed cleaning, please let our guest service agents know, and we are more than happy to provide a full cleaning.
For Our Marriott Bonvoy Members
We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for understanding circumstances where we may have to offer an alternative. For up-to-date information on any alternative offerings for your membership level, please contact us directly via mobile chat, emailing or calling the hotel directly.
Hours of Operations
We are committed to making our property’s amenities available to you while complying with local regulations. Please note these modifications:
Mobile Dining
Brought to your door in takeout boxes.
Monday – Thursday, from 7 a.m. to 10 p.m.
Friday – Sunday, from 7 a.m. to 10 p.m.
Restaurants
Breakfast in Ash/Birch 1st floor
Dinner will be to the left of the front desk
Open for Dine In and Carryout:
Monday – Thursday, from 630 a.m. to 11 p.m.
Friday – Sunday, from 630 a.m. to 11 p.m.
To-Go Drinks
Available from our lounge 9 am to 12 am
Sheraton Club
Currently unavailable while we undergo our renovations. We look forward to welcoming all of our Elite guests to our new designs and amenities.
Pools
Open daily from 6 am to 10 pm
Outside Food & Beverages are not permitted
Pool Bar Seasonal Hours
Friday 3pm-10pm
Saturday 12pm to 10pm
Sunday 11am-5pm
Pool bar is closed from Labor Day until Memorial Day
Our Fitness Center,
Currently our fitness area is undergoing renovations. We have set up a temporary gym on the 10th floor.
Gift Shop
Open 24 hours
Reservation Details
Here are your reservations details:
We look forward to seeing you soon.